I want to cancel my crypto purchase

Only possible if your purchase has not been processed yet.

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Written by Support team
Updated over a week ago

🚨 It is only possible to ask for a purchase cancellation if your purchase has not been processed yet.

Not processed = you have not been charged and the crypto have not been sent to you.


MoonPay

Please submit a request to MoonPay and choose the appropriate option:


Simplex

Please submit a request to Simplex and choose the appropriate option:


Wyre

Please submit a request to Wyre and choose the appropriate option:

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