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⭐️ Frequently asked questions
⭐️ Frequently asked questions
The answer you are looking for surely lies in here!
18 articles in this collection
Written by
Ned
and
Tom
✅ What is the difference between Spot and centralized exchanges/services like Binance, Coinbase or Crypto.com?
Spot = self-custody wallet = YOU control your crypto. Centralized exchanges = THEY control your crypto.
Written by
Ned
Updated over a week ago
🔑 What happens if Spot ceases to exist?
Nothing! You will still have access to your crypto!
Written by
Ned
Updated over a week ago
👋 Get started
Why is there a fee for sending crypto?
Network (miner) fees explained. Also applies to Sell and Convert.
Written by
Ned
Updated over a week ago
How to buy Bitcoin & cryptos
Invest in bitcoins & cryptos instantly with 💳 credit & debit card
Written by
Tom
Updated over a week ago
Do we need to buy a whole Bitcoin?
You can buy a part of a Bitcoin
Written by
Tom
Updated over a week ago
Where should I store my Bitcoins & other cryptos? what about network fees?
In a non-custodial wallet like Spot, not on centralized exchanges.
Written by
Ned
Updated over a week ago
🎁 Referral program: invite your friends to earn Bitcoins
$5 per invitation after first purchase of $100 or more
Written by
Tom
Updated over a week ago
📲 Add Spot widgets to your iPhone
(iOS only) Price, NFTs, crypto news widgets, right on your home screen!
Written by
Tom
Updated over a week ago
🌱 Stake your Solana to earn interest
Stake/unstake Solana to grow your SOL balance over time
Written by
Tom
Updated over a week ago
🥞 Earn interest on your Tezos
Learn how to activate your Tezos (XTZ) interest account
Written by
Tom
Updated over a week ago
📚 General
💳 Supported methods of payment
VISA, Mastercard, Apple Pay
Written by
Tom
Updated over a week ago
🌎 Supported countries
List of all supported countries for buying and selling cryptos in Spot
Written by
Tom
Updated over a week ago
🤓 Taxes & declarations
You should contact a tax specialist in your country and/or use a specialized tax service.
Written by
Ned
Updated over a week ago
🙈 Troubleshooting
When will I receive my bitcoins/cryptos?
Short answer: very soon!
Written by
Tom
Updated over a week ago
I want to change my email / phone / address / credit card...
Written by
Ned
Updated over a week ago
I want to cancel my crypto purchase
Only possible if your purchase has not been processed yet.
Written by
Ned
Updated over a week ago
I cannot send my cryptos
Check if your purchase is approved and the cryptos confirmed in your wallet!
Written by
Tom
Updated over a week ago
My purchase has been rejected
What can I do?
Written by
Ned
Updated over a week ago