Hello, when you send crypto with Spot you can choose between two modes for the Network fees: ⚡️ Express or 🚲 Eco.
⚡️ Express mode: it's very fast (usually a few minutes) but it costs more.
🚲 Eco mode: it's much slower (up to a few hours) but it's also cheaper.
The Network fees you will pay are displayed before you send.
👉 Network fees are paid to a cryptocurrency network (such as Bitcoin or Ethereum). Those fees are mandatory fees to process transactions or other crypto interactions. Those fees depend on the current state of the network.
👉 Those Network fees are never paid to Spot.
🚨 When a lot of people are sending & trading the same crypto at the same time, network fees can be very high and transactions can also take more time than usual to arrive.
If you are in a hurry please use the Express mode as we cannot "accelerate" transactions once they are sent (for now).